Service and support from the people who know your EasyKey best.
JLockCare products give you one-stop service and support from EasyKey experts, so most issues can be resolved in a single call.
Enjoy 2 years of peace of mind when you buy JLock Care for Smart Door Lock.
Every set of Philips EasyKey comes with 2 years limited warranty( free on-site service for the first year) and up to 730 days of complimentary technical support.AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection,each subject to a service fee of HK$500. 1
Extend up to 4 years of Philips EasyKey -certified service and support coverage
24 hours ugrent service hotline
Extend free on-site service
One stop for support
JLock Care provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
– Priority access to EasyKey experts by chat or phone
– Carry-in repair3: Take your headphones to an Apple Store or other Apple Authorized Service Provider
– Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair.
Hardware coverage
JLock Care provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Unlimited incidents of accidental damage protection, each subject to a service fee of HK$229
Technical support
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including: